Privacy Policy

Effective Date: 1 March 2025

Last Updated: 12 May 2025

Posfra (“Company”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard information when you use our cryptocurrency payment services.

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1. Overview

This Privacy Policy applies to all users of our website, application and cryptocurrency payment widget (“Services”). By using our Services, you agree to the terms of this Policy.

We are committed to minimizing data collection and we only collect the minimum necessary to operate our platform effectively.

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2. Information We Collect

We only collect the following user data:

• Email Address
  Collected at the time of transaction for communication purposes (e.g., confirmations, receipts, support).

• Default Withdrawal Address
  The cryptocurrency address provided by the customer for fund withdrawal purposes.

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3. How We Use Your Information

We use the above information solely to:

• Facilitate the cryptocurrency transaction and ensure funds are withdrawn to the correct wallet.
• Send transactional emails related to payment confirmation, failure, or support.
• Ensure temporary communication related to the transaction.

We do not:

• Sell, rent, or share personal information with third parties.
• Use your information for advertising, profiling, or analytics.
• Track your behavior across other websites or services.

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4. Data Retention and Deletion

• Email Address:
  Your email address is automatically deleted once the associated transaction has been completed and the funds have been withdrawn.

• Default Withdrawal Address:
  This address is stored only as long as necessary to process the withdrawal securely and may be retained for audit and anti-fraud purposes in accordance with applicable financial regulations.

• We do not retain any additional personal or identifying information beyond what is explicitly listed above.

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5. Data Security

We use industry-standard security measures to protect your data, including:

• Encrypted connections (HTTPS) for all data transmission.
• Secure storage of transaction-related information.
• Internal access controls and restricted staff access.

Despite these measures, no system is 100% secure. You acknowledge and accept the inherent risks in transmitting data over the internet.

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6. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we collect and process your personal data only where we have legal bases to do so, including:

• Your consent (e.g., providing your email to receive a transaction notification).
• Fulfilling contractual obligations (processing a crypto payment or withdrawal).

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7. Your Rights

If you are a resident of certain jurisdictions (such as the EU, UK, or California), you may have specific rights under data protection laws, including:

• The right to access the information we hold about you.
• The right to request deletion of your personal data.
• The right to withdraw consent at any time.

To exercise any of these rights, contact us at [email protected].

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8. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. We will notify users of material changes by updating the “Last Updated” date at the top of this page.

Continued use of our Services after changes have been made will constitute acceptance of the new terms.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: [email protected]
Mailing Address: 600 Congress Ave, Austin, TX 78701, USA

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